Contact Scottish Energy Efficiency
Quick answer: Call 0141 230 0198, WhatsApp 07777 513366, or email info@scottishenergyefficiency.co.uk. We serve all of Scotland and aim to call you back the same day.
Call us, WhatsApp us, or use the compatibility checker. We aim to call you back fast — usually the same day. We serve all of Scotland.
Phone and WhatsApp
Call 0141 230 0198 Monday to Friday, 8am to 6pm. For WhatsApp, message 07777 513366 — useful if you are at work and cannot take a call. We aim to call you back the same day during business hours.
Email info@scottishenergyefficiency.co.uk with your name, postcode, and a brief description of your existing solar system (inverter brand and approximate install year if known). We will assess your compatibility and arrange a no-obligation survey if you are eligible.
Post
Write to us at 66 Paul Street, London EC2A 4NA. Scot Energy Efficiency Ltd, Company No. 17408629.
Fastest route: compatibility checker
The fastest way to get started is our compatibility checker. It takes under two minutes and tells you which battery retrofit path applies to your system. If you are eligible, we arrange a no-obligation survey to confirm wiring, capacity and an exact price.
What happens when you call
When you call us, we will ask a few quick questions about your existing solar setup — your inverter brand if you know it, roughly when the system was installed, how many panels you have, and your postcode. This lets us give you an initial indication of which retrofit path is likely to fit your system before we book a survey. There is no hard sell and no obligation. If your system looks compatible, we book a no-obligation survey at a time that suits you. If it does not, we explain why and what your options are. The whole call typically takes five to ten minutes. If you reach voicemail, leave your name and number and we will call you back the same day during business hours.
Serving all of Scotland
We arrange surveys and installations across mainland Scotland and the islands. Whether you are in the Central Belt, the Borders, the Highlands, Argyll, or the islands, we can connect you with an installer partner who covers your area. Surveys in remote and island locations may take longer to arrange due to travel distances, and installation lead times can be longer for the same reason. When you contact us, mention your location so we can set realistic expectations for timing. We are familiar with the different DNO areas — SP Energy Networks for the Central Belt and south, SSEN for the north and islands — and the paperwork differences between them.
If you are not sure whether your area is covered, the simplest approach is to run the compatibility checker with your postcode. The checker identifies your DNO area and flags any location-specific considerations immediately. If we cannot arrange a survey in your area for any reason, we will tell you upfront rather than leaving you waiting. We would rather be honest about coverage than take an enquiry we cannot fulfil.
Frequently asked questions
How quickly will you call me back?
We aim to call you back the same day during business hours. If you contact us outside business hours, we will call you the next working day. For urgent enquiries, call 0141 230 0198.
Do you serve my area?
We serve all of Scotland, including Glasgow, Edinburgh, Aberdeen, the Highlands, the Borders and the Islands. Contact us with your postcode to confirm coverage.
What information do you need from me?
We need your name, contact details, postcode, property type and details about your existing solar system (inverter brand, panel count, installation year). The compatibility checker collects this in under two minutes.
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Last updated: 28 October 2026
Reviewed by the Scottish Energy Efficiency team.
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